Terms

Terms of Use

Simple terms for using this website and asking us for counseling. Please read them before you book.


  • By appointment

    A form is a request for a call back, not a confirmed appointment.


  • Not an emergency service

    In danger right now? Call 112 or Tele-MANAS 14416.


  • Information, not advice

    Articles are general guidance, not a substitute for counseling.


  • Your privacy

    How we handle your details is explained in our Privacy Policy.

Last updated: 9 October 2026

1. About these terms

This website is run by Sambandhah, Anushri Accolade - II, 713, Science City Rd, opp. Shell Petrol Pump, near Science City, Sola, Ahmedabad, Gujarat 380060. By using it, you agree to these terms. If you do not agree, please do not use the website.

2. Not for emergencies

Sambandhah does not provide emergency or crisis services. If you or someone else is in immediate danger, call 112. For free mental health support at any time, call Tele-MANAS on 14416 or 1-800-891-4416.

3. Appointments

  • All sessions, at our centre, by online video or by phone, are by appointment only.
  • Sending a form, WhatsApp message or email is a request for a call back. Your appointment is confirmed only when our team has spoken with you and agreed a time.
  • Fees and session details are explained on the call, before anything is booked.
  • Please give us correct contact details so we can reach you.

4. About counseling

Counseling is a conversation-based support. It can help a great deal, but it works differently for everyone, so we cannot promise a particular result.

Our counselors do not prescribe medicine. If medical or psychiatric care could help you, they may suggest that you also see a doctor or psychiatrist.

5. Information on this website

Our articles, FAQs and case studies are general information. They are not advice for your situation and are not a substitute for counseling or medical care. We take care to keep them accurate and up to date, but things change, and you should not rely on them alone for important decisions.

6. Using the website

Please do not misuse the website, for example by sending spam or false enquiries, trying to break its security, or copying large parts of it automatically.

7. Our content

The text, photos and design of this website belong to Sambandhah or are used with permission. You are welcome to share links to our pages. Please ask us before copying our content elsewhere.

9. Our responsibility

We do our best to keep the website accurate and available, but we cannot promise it will always be error-free or online. To the extent the law allows, Sambandhah is not responsible for any loss caused by relying only on the information on this website.

10. Law and changes

These terms are governed by the laws of India, and the courts in Ahmedabad, Gujarat, have jurisdiction. We may update these terms; the date at the top shows the latest version.

11. Contact us

Questions about these terms:

  • Email: link@sambandhah.org
  • Phone: +91 98790 14220
  • Address: Anushri Accolade - II, 713, Science City Rd, opp. Shell Petrol Pump, near Science City, Sola, Ahmedabad, Gujarat 380060

See also our Privacy Policy.